Ma Maison Sereine

Concierge service at your service since 2019, present in Hauts de France, to share our know-how with a human side above all!

Find out more about the ARRAS area and its surroundings.

A 100% Human Company:

Always the same contact, continuous monitoring and we answer all your questions.

We give you the choice:

We offer several packages to best suit your needs with an adjusted price.

A Zero Surprises Company

Everything is indicated on the site and you keep control of your ad. We are here by your side.

An all-in-one service

We have optimized our service offering to offer you the maximum at a reasonable price.

Logo Ma Maison Sereine

Ma Maison Sereine

Concierge service where quality of service is essential to guarantee good referencing, a good rating and, at the same time, increase your sales.

We limit the number of accommodations within our structure to devote ourselves fully to our accommodations and boost them as much as possible on the market.

With you, by your side

A team of speakers at your side and listening to you who adapt to your project.

A family business that will be sincere with you, and our priority is communication. Let's discuss this, ask us your questions and move forward together!
A concierge alongside travelers, we communicate with them throughout their stay.
We offer you different packages as well as a laundry service to meet everyone's needs and adapt to you since our main motivation is to be there, by your side.We are open to individuals as well as small concierge services to help them.

FormulaA la carte

This is the right formula for experienced owners! Do you want to rent your property on Airbnb? YOU manage your listing, the organization and communication with your guests? We can be there to help you.

FormulaBy subscription or Percentage

***promotions until 01/03/25***
This is the ideal formula for owners who don’t want to deal with rentals ! You don’t want to manage anything but still keep control? Then turn to the subscription and we’ll take care of the rest!

A LaundryAt your service!

You can use the services of our laundry which offers complete colored linen packs for your rental (offer independent of concierge services)

You want to join us ?

You can call us directly at

The Concept of the Concierge Service

When you are an owner on the Airbnb platform, you have to ensure all aspects related to the rental of accommodation. Material preparation of the premises, physical reception of travelers, a certain support of the latter during their stay until their departures.

In short, there needs to be an on-site concierge service, because the owner either does not want to take on these tasks or cannot due to his geographical distance.

This is why, in Arras and its surroundings, Ma Maison Sereine can ensure all these tasks related to the rental of premises. These are broken down as follows.

The Concept of an Airbnb Rental

No need to introduce Airbnb, the world leader in accommodation that reigns over the sector even if it has competitors like Abritel or Booking. Airbnb accommodations can be found in most countries in the world, in France and of course in Arras and in the Pas-de-Calais department (62). Some owners have understood the interest and advantages of being in this sharing economy network.

For everyone, please know that Ma Maison Sereine takes care of the concierge services related to this type of rental for your peace of mind.

As we will see later, you will be better rated and appreciated on the platform, which can only bring you new tourists.